For customers who have booked fly cruise deals where we are the Tour Operator (see Booking Confirmation), on many occasions we are able to provide you with your Flight Carrier Locator Reference. You may be able to pre-book your choice of seat, add luggage, meals etc, depending on the rules of that particular airline.
If you have booked a fly cruise in which we are the Travel Agent, we are not always able to give you a Flight Carrier Locator Reference. This is in accordance with the specific airline.
Often you will find this Flight Locator on the Invoice we send you from the cruise line. However, if they have chartered an aircraft, or have block booked an allocation of seats on an aircraft, then you may not get the Locator Reference and/or be able to check in online or take advantage of seat selection.
Please note that prices to book seats, extra luggage, meals etc may vary depending on the class of fare booked, the route and the airline.
Fly Cruise Airlines.
If you can see from your cruise line Invoice or Iglu Booking Confirmation that you have flights with either EasyJet or Jet2, your locator reference should be available in your Customer Portal. You can log in using your Iglu Booking Reference and your personal information. If you cannot find your locator reference here you can contact us via the enquiry form in your Customer Portal.
Fly Cruise Lines
Please see the below for information on booking seats with our most popular cruise lines:
When booking a P&O Cruises’ chartered flight (to/from Valletta, Malta or Bridgetown, Barbados), you can pre-purchase your seats via P&O Cruise Personaliser.
The Flight Seat Booker will open approximately 14 weeks prior to departure and closes approximately one week prior to departure. Meanwhile, cruisers in the Baltic or Ligurian tiers of the Peninsular Club get a 2-day window for priority booking in order to pre-purchase seats before general sale is released.
Log in to your Cruise Personaliser in order to go to the Flight Seat Booker using your First Name and Surname, Date of Birth and P&O cruise reference (this is a 6-character reference made up of letters and numbers and can be found on your Iglu Booking Confirmation).
Once logged in, select "Getting There and Back" and then "Flights". This shows your flights’ details. If your flight has reservable seats, you’ll see a "Book Seats" button from which you can choose to purchase your preferred place.
Click on ‘Manage My Booking’, Select the ‘Other Tour Operator’ option, then using the drop-down menu, select ‘P&O Cruises”. Your booking number will be your P&O cruise reference.
You will be able to preselect your flight seats through Marella’s Flight Extras page here.
This can be done from 90 days before your return flight date. You will need your Marella Booking Reference (found within your Iglu Booking Confirmation), Lead Passenger Surname and Departure Date.
Alternatively, you can add the “Select Your Seat” option at the time of booking with our Sales team. Once this is added, you will then be able to log into the Flight Extras page and select your seat from 90 days before your return flight.
If you have upgraded to “Extra Legroom Seats” or “Premium Club”, you will be able to preselect your seats from 48hrs after booking.
Royal Caribbean, Celebrity Cruises and Azamara
Depending on the type of allocation your flights have been booked on and the airline, you should be able to preselect your seats once your flight tickets have been issued. Around 30 days prior to departure, your electronic Guest Ticket Booklet becomes available, which will have your Flight Carrier Locator Reference included. You can often find this reference on the Invoice we send you from the cruise line.
However, if you are booked on a Group Allocation (where the cruise line has blocked a number of seats on the aircraft) you may be able to preselect your seats from 4 days prior to departure, if not, you will need to speak to the staff at the check-in desk at the airport for seat allocations.
MSC Cruises always block book seats on an aircraft in order to get the best prices for their fly cruise packages. Due to this, you will be unable to preselect seats in advance and will need to arrive at the airport with plenty of time to discuss seat allocations with the check-in staff.
If your booking has been affected by Covid-19 or you have any concerns, please see our dedicated pages for all the information regarding the latest coronavirus updates such as cancelled cruise dates, flexible cancellations, refunds, FAQs and more.