The amount you pay monthly on your Direct Debit agreement depends on the following details as set up at the time you confirmed the DD mandate.
- Balance Due amount.
- Date to be paid by.
- Day of month you selected to start payments on.
- Month you selected to start payments from (Pay Balance Later option only).
- How many months you selected to pay over.
This will determine how much your scheduled payment amount is and how many payments you will make.
If you wish to see what you have set up, please log in to the Customer Portal using your Iglu Booking Reference and your personal information.
If your booking has been affected by Covid-19 or you have any concerns, please see our dedicated pages for all the information regarding the latest coronavirus updates such as cancelled cruise dates, flexible cancellations, refunds, FAQs and more.