If you find you need to make an amendment to your booking, please let us know by submitting an enquiry in your Customer Portal. You can log in here using your Iglu Booking Reference and your personal information.
Please be aware that, based on certain fares (such as Anchor Fares with Fred. Olsen or Saver Fares with P&O Cruises) having been booked with a cruise line, you may not be allowed to make changes to a booking.
Name changes are possible but unlikely once you are nearer to the sailing date, if flights have been ticketed. This can then result in charges, or the cancellation or rebooking of flights.
For any possible changes with the cruise line or supplier Iglu.com maintain rights to charge an amendment fee of £25pp, as well as any resulting added charges with the cruise line or supplier.
Confirmation of the required changes and acceptance of any charges should be provided in writing such as an email, letter of via our contact form.
If your booking has been affected by Covid-19 or you have any concerns, please see our dedicated pages for all the information regarding the latest coronavirus updates such as cancelled cruise dates, flexible cancellations, refunds, FAQs and more.