If your sailing has not been cancelled by the cruise line and you cancel your booking as per standard terms and conditions, we will retain the agency deposit (or £25pp cancellation fee if applicable).
Please read our terms and conditions under the Cancellation section here.
If the cruise line has cancelled the sailing and you were offered a full refund or FCC by the cruise line, the agency deposit/£25pp is not applicable. Also, if you cancel your current reservation and rebook/transfer to a later date, we would not apply our cancellation fee for the original booking.