Many cruise lines are advising against or stopping people over 70 or with previous health complications from sailing. As a result, cruise lines have introduced a temporary, highly Flexible Cancellation and Transfer Policies which will allow customers to cancel in return for either a refund, in the form of FCC or cash depending on the cruise line and the original departure date, or transfer their holiday to an alternative date in future without any transfer fees. The exact details vary between lines so we advise you to see our coronavirus travel update page for more information, or the dedicated government help page.
Articles in this section
- What is FCC and how does it work?
- What is OBC and how does it work?
- If my cruise is cancelled, what are my options when picking an alternative cruise at a later date?
- My travel date is outside of the revised T&Cs from the cruise lines. What are my options?
- I'm over 70 or have an underlying health condition, and the government has advised against travel. If I can’t travel, will I get a full refund?
- I'm not travelling in the next few weeks, but I would like to speak to someone about my booking as I am scared about travelling or being out of pocket. What should I do?
- If I cancel my cruise, will the usual £25 cancellation charge be added?
- If I choose to be refunded, but then change my mind and decide I want a Future Cruise Credit instead, can I do this?