How long do I need to wait? Should I get in touch?
The vast majority of our customers' bookings which were cancelled due to Coronavirus have been refunded.
If you have not yet been contacted about your cancelled cruise, rest assured your money is protected with us and we will be in touch as soon as possible, it is simply taking us longer than before the outbreak to deal with all cases.
We work through cancellations in priority order based on sailing date so if you don't hear from us straight away, don't worry.