If you are unable to log into your booking via Manage My Booking (Customer Portal), please check if the data you are entering to log in is matching the information we have in our reservation system. You can check your name, email address and post code on the most recent booking confirmation. If there is a discrepancy in the email address or the post code, we will need to update your details.
If all information matches but you are still not able to log in, please chat live to one of our advisors on our Contact Us page and they will be able to support you.