What is your refund policy? When will my refund be processed?
How will my refund be processed?
Why has my refund taken so long to be processed?
When am I entitled to a refund?
Why are you requesting bank account details from me?
Where should I send my bank details?
Will there be a charge to cancel my holiday or can I get a refund?
Due to travel restrictions and Covid - 19 uncertainty can I cancel my cruise and get a full refund?
If I choose to be refunded, but then change my mind and decide I want a Future Cruise Credit instead, can I do this?

Where should I send my bank details?

15 February 2023 11:14
Updated

If we need your bank details to be able to process your refund, we will notify you. Please send them to the dedicated email address financeteam@iglu.com

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