Please let our team know prior to travel if you require an adapted transfer. Many of our cruise line partners, will not provide an adapted transfer vehicle unless they have been given prior notice. Therefore any guests who are unable to use the transfer provided will be required to pay for their own transport to take them to and from the port/airport/hotel.
If you need to speak to our Special Assistance Team please call them on 0208 544 6029 or email special.assistance@iglu.com
Our team is available from Monday to Friday from 0900 to 1730.