The process of pre-booking your flight seat can vary depending on who you are flying with and will be subject to their terms and conditions.
If you are booked onto one of our tailor-made package holidays. Please visit our 'Tailor-made Booking - Flight information (including how to find your flight reference & selecting your seats)' for more information on booking your seats.
We strongly advise completing your passenger information (Passport details etc) as soon as you can, as this also helps the airline to release flight tickets, in the same way as it does for cruise tickets. Please complete your Advanced Passenger Information on the cruise line and airline website. Alternatively, if you are experiencing any difficulties please send your API details to api@iglu.com and we will do our best to help.
How to pre-book your flight seats if the cruise line has arranged the flights
If you are unsure if your flights have been arranged by the cruise line, please check your booking confirmation email.
P&O
When booking a P&O Cruises’ chartered flight (to/from Valletta, Malta, or Bridgetown, Barbados), you can pre-purchase your seats via the P&O Cruise Personaliser.
The Flight Seat Booker will open approximately 14 weeks prior to departure and closes approximately
1 week prior to departure. Meanwhile, cruisers in the Baltic or Ligurian tiers of the Peninsular Club get
a 2-day window for priority booking in order to pre-purchase seats before the general sale is released.
How do I find the Flight Seat Booker?
To find the Flight Seat Booker, you will need to log in to your Cruise Personaliser in order to go to the Flight Seat Booker using your first name and surname, date of birth, and P&O cruise reference (this is a 6-character reference made up of letters and numbers and can be found on your Iglu Booking Confirmation).
Once logged in, select "Getting There and Back" and then "Flights". This shows your flight details. If your flight has reservable seats, you’ll see a "Book Seats" button from which you can choose to purchase your preferred place.
Click on ‘Manage My Booking’, Select the ‘Other Tour Operator’ option, then using the drop-down menu, select ‘P&O Cruises”. Your booking number will be your P&O cruise reference.
For full information on joining and leaving your P&O cruise visit the following page Joining and leaving your ship.
From Autumn 2023 P&O Cruises have partnered with Maltese airline Maleth Aero to charter some of their flights from Gatwick or Manchester to Barbados and Antigua. To learn more about this airline, please visit their website.
Marella
You will be able to preselect your flight seats through Marella’s Flight Extras page here.
This can be done 90 days before your return flight date. You will need your Marella Booking Reference (found within your Iglu Booking Confirmation), Lead Passenger Surname, and Departure Date.
Alternatively, you can add the “Select Your Seat” option at the time of booking with our Sales team. Once this is added, you will then be able to log into the Flight Extras page and select your seat from 90 days before your return flight.
If you have upgraded to “Extra Legroom Seats” or “Premium Club”, you will be able to preselect your seats from 48hrs after booking.
Please note
When you upgrade and pay the additional cost for the premium economy seats with TUI this does not guarantee your seats together. The seat selection is a further charge and has to be paid for separately.
Royal Caribbean, Celebrity Cruises, and Azamara
Depending on the type of airfare and the airline, you should be able to preselect your seats once your flight tickets have been issued. Around 30 days prior to departure, your electronic Guest Ticket Booklet becomes available, which will have your Flight Carrier Locator Reference included. You can often find this reference in the invoice we send you from the cruise line.
However, if you are booked on a Group Allocation (where the cruise line has blocked a number of seats on the aircraft) you may be able to preselect your seats from 4 days prior to departure, if not, you will need to speak to the staff at the check-in desk at the airport for seat allocations.
For more information, please visit the Royal Caribbean FAQs page.
For more information, please visit the Celebrity FAQs page.
MSC Cruises
MSC Cruises always block book seats on an aircraft in order to get the best prices for their fly-cruise packages. Due to this, you will be unable to preselect seats in advance and will need to arrive at the airport with plenty of time to discuss seat allocations with the check-in staff.
Important information for MSC fly cruises:
Please note in some instances, the cruise line may have chartered the Jet2 flight. If this is the case, you cannot log into your flight reservation on the main Jet2 website. Please note online check-in may not be available. However, we ask that you check your cruise line invoice/travel documents for more information. Or you can contact our Customer Service Team who may be able to provide you with another website address where you can access your flight reservation with Jet2.