Manage My Booking

Getting in touch & Opening Hours

• Sales and Customer Care Opening Hours
• How can I contact you?
• Booking Amendment Form
• Can any of the other passengers on my booking contact you?
• How can I opt out of marketing emails?
• Customer Feedback

My Booking

• What is 'My Booking'?
• How do I log in to the My Booking portal?
• What can I do and view in 'My Booking'?
• I can't log into the My Booking portal. What do I do?

Web Chat

• Webchat Team Opening Hours
• How to access our webchat

MSC Booking Management

• MSC Manage My Booking & MSC App Information

Amendments

• How do I amend my booking?
• Can I amend the bed configuration in my cabin?
• Can I choose what time I dine, table size and who with?
• Can I pre-book or pre-select flight seats?
• Can I upgrade my cabin or flight?
• How can I transfer my booking to a different date, itinerary or ship?

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Pre-booking extras (such as Drinks Packages and gifts)

• Can I arrange a gift such as flowers or chocolates to the booking for a special occasion?
• Can I add a drinks package to my booking, who to contact and how to add?

Onboard Credit

• What is OBC and how does it work?
• Where can I find details of my onboard credit?

BOB (Book On Board)

• What is a BOB?
• How does Booking On-board (BOB) work?
• How do I Book On-board?
• What can I book on-board?
• What are the benefits to Booking On-board?
• I booked on-board, who do I speak to about amending my booking?

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Loyalty Numbers & Shareholders Benefit

• Cruise Line Loyalty Programmes
• How do I add my shareholders' benefit with Carnival Corporation?