Yes. However you pay, your holiday package is financially protected.
Iglu.com Ltd is financially secure and is a member of IATA (91-280512), ABTA (#J0332), and ATOL. Our flight-inclusive packages, where we’re the principal, are financially protected by our substantial Air Travel Organisers Licence (ATOL, #2987). You will be issued with an ATOL Certificate outlining proof of your protection upon booking. All other package holidays (such as a cruise-only holiday), where we are the principal but do not include a flight, are protected by way of a Financial Failure insurance policy held with Evolution Insurance.
Package holidays with flights, where we act as an agent for licensed tour operators, are ATOL Protected by the Civil Aviation Authority, and an ATOL Certificate outlining proof of your protection, including the ATOL number of the relevant operator, will be issued immediately upon booking. ATOL Protection extends primarily to customers departing from the UK. In addition, all package holidays without flights, where we are the agent, will be fully financially protected in accordance with the relevant travel organiser’s statutory obligations.
Holidays that do not constitute a package (such as a standalone hotel booking) will not be part of a scheme of financial protection. Our team will advise when this is the case prior to booking.
