Pay by bank
This trusted service lets you pay directly from any UK bank account. It's quick, simple, and secure, keeping your details strictly between you and your bank. You don't need to set up an account or enter card details. Your payment will appear on your booking within 5 working days.
How to pay by bank
- Log in to My Booking
- Select Payments in the menu
- Review your balance
- Choose to pay by Simple Secure Bank Transfer
Pay by bank in My Booking
Pay by card
We accept Visa and Mastercard debit and credit cards. We don't accept American Express, Diners Club or PayPal. Personal card payments are fee-free, but a 2.5% charge applies to corporate cards.
How to pay by card
- Log in to My Booking
- Select Payments in the menu
- Review your balance
- Choose to pay by card
Pay by card in My Booking
Common payment queries
Are there any other ways to pay?
You can also pay for your cruise in the following ways:
Can I pay using two cards? How do I split my payment?
Yes. Simply make separate online payments for the amounts you choose on each card by selecting 'Change amount'.
My friend made the booking, but I want to pay my share.
The easiest way is via bank transfer. Alternatively, ask the lead passenger for permission to log in to My Booking to pay by card. If you want to pay over the phone, the lead passenger must give us permission to speak with you first. Once that's done, contact our Customer Service Team to make a payment.
I'm getting an error message when trying to pay.
Start by talking to your bank, as they may have blocked your transaction for security reasons. If this doesn't resolve things, you can contact our Customer Care Team via Live Chat in My Booking.
{ "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "How can I pay for my cruise with Iglu Cruise?", "acceptedAnswer": { "@type": "Answer", "text": "You can pay for your cruise online by logging into My Booking and selecting Payments. Available methods include Pay by Bank (a secure transfer service powered by American Express), card payments (Visa and Mastercard), traditional bank transfers (BACS), a monthly payment plan, or by cheque." } }, { "@type": "Question", "name": "Which debit and credit cards are accepted for cruise payments?", "acceptedAnswer": { "@type": "Answer", "text": "We accept Visa and Mastercard debit and credit cards. Please note that we do not accept American Express, Diners Club, or PayPal. Personal card payments are free of fees, but a 2.5% charge applies to corporate cards." } }, { "@type": "Question", "name": "Can I split the cruise payment across two different cards?", "acceptedAnswer": { "@type": "Answer", "text": "Yes, you can use more than one card. Simply log into My Booking and make separate online transactions for your chosen amounts on each individual card." } }, { "@type": "Question", "name": "How can a friend or fellow passenger pay for their share of the booking?", "acceptedAnswer": { "@type": "Answer", "text": "The easiest way for a friend to pay their share is via bank transfer. Alternatively, they can log into My Booking using the lead passenger's permission to pay online by card. If they wish to pay over the phone, the lead passenger must first contact us to grant permission for our team to speak with them." } }, { "@type": "Question", "name": "What should I do if I get an error message while trying to pay?", "acceptedAnswer": { "@type": "Answer", "text": "You should start by contacting your bank, as they may have blocked the transaction for standard security reasons. If the issue is not resolved by your bank, you can reach out to our Customer Care Team via the Live Chat feature within My Booking." } } ] }
