In this article, you can find information about what to do if your flight is cancelled, ahead of time or on the day you are due to depart.
Before your departure date
If your flight is cancelled before your departure date, our Change Control Team
will be in contact with you once they have received notification of this from
our supplier. Our team will be happy to discuss alternative options with you.
If you believe that you have seen a change to your flight, please contact our team to discuss this further.
If your flight is cancelled on the day of departure
If your flight is cancelled on the day that you are due to travel, you must speak to the airline/cruise line that you are travelling with. It will be their responsibility to re-schedule your flight and get you to your destination as quickly as possible.