We understand that plans sometimes change. While we'd love to have you on board, we also want to ensure you’re in the know about how to cancel your cruise booking if need be.
Why not consider transferring your booking?
Did you know that you can transfer your booking with us? To find out more, please see our dedicated article: How can I change my booking to a different date, itinerary, or ship?
Are there any charges for cancelling your cruise booking?
Yes, there will be charges to cancel your cruise booking. Cancellation charges will depend on the terms and conditions of the confirmed package, as well as how many days before the departure date you wish to cancel your booking.
If you cancel your booking as per standard terms and conditions, we will charge a £25pp cancellation fee if applicable, on top of the standard cancellation charges.
If you are uncertain and wish to check applicable cancellation charges, please contact our Customer Service team.
What will happen if you cancel your holiday before your final due date?
Usually, if you cancel your holiday before your final due date, a loss of deposit will incur.
Cancellation charges after your final due date will incrementally increase as the departure date approaches. Please check the terms and conditions attached to your booking confirmation.
For further information on the terms and conditions for your booking, please visit the 'Are Iglu my Travel Agency or Tour Operators?' article.