Before you set sail:
1. Complete your check-in either on the cruise line's website or by downloading the cruise line's app. Please visit our Tickets and Documents section for links to our Cruise Line Partners websites and apps.
2. Check your details are up to date on your reservation
3. Make sure the cruise line and the travel agent have got your mobile number to be able to contact you in case of any operational changes
4. Link your booking with your travelling group (if relevant) - you can do this by contacting us via My Booking and submitting a Customer Contact Form
5. Check the entry and visa requirements for your itinerary and all visited countries here
6. Pack your passport and make sure it is valid for your travel. Passport validity requirements here
7. Organise appropriate insurance and have proof of your policy. You can arrange this with Holiday Extras.
8. Pre-book onboard activities and extras (drinks packages, speciality restaurants, spas, gifts) directly on the cruise line website by logging into your account. Please remember to use the cruise line booking reference.
9. Pre-book shore excursions either directly with the cruise line online or by our partner Venture Ashore
10. Complete the Health Declaration/Questionnaire online if required by your cruise line.
11. Print e-tickets, boarding passes, and luggage labels directly from the cruise line's website or download these documents via the cruise line mobile apps and present digital documents upon boarding. If you booked a hand-crafted cruise package with us - we will email you some of the tickets (transfers, hotels). They will also be available in My Booking under the Tickets and Documents section.
Cruise Line Pre-Cruise Guides
- MSC Before you sail
- P&O Joining and leaving the ship guide
- Cunard Pre-Cruise Check-List
- Celebrity Cruises 'Everything you need to know about Embarkation Day' blog
- Norwegian Cruise Lines Prepare for your cruise guide
Tailor-made bookings
Do you have a Tailor-made booking with us? Then read our Tailor-made Booking - Pre-cruise Checklist article.
